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Online Travel Agencies

The Must Have List of Online Travel Agencies in 2019

If you have you been wondering where you can find a list of online travel agencies in 2019 than this post is for you. This post covers the list of the best websites for Hotels, Hostels, Holiday Rentals, apartments and...

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Direct Hotel Reservations
Hotel Revenue

These 10 Techniques Will Increase Your Direct Hotel Reservations

In the previous post, I was writing about OnLine Travel Agencies and their significant influence in the hotel business when it comes to reservations that you need at the hotel. And I mentioned there that as much as we refuse Read more…

By EmmA, 2 years ago December 23, 2018
Hospitality

How to Welcome Guests If You Are Vacation Homeowner

In the last article, I was writing about how to welcome guests in a hotel, so I think it is reasonable to have the same for those who rent their vacation homes.  There are some differences in welcoming guests in Read more…

By EmmA, 1 year ago February 4, 2020
Guest security

Information about Hotel Door Locks and List of Manufacturers

Hotel door locks play important part for the security of your guests, but also for your property. It can be easily compromised if you haven’t taken the necessary steps to protect your guests. Your guests want to feel safe. Bust most Read more…

By EmmA, 1 year ago October 12, 2019
Hospitality

How to Welcome Hotel Guests

Firsts impression matters, and in this post i will cover how to welcome hotel guests properly. When you’re welcoming hotel guests, make sure that you are doing it in the right way. Let it be real, do not make false Read more…

By EmmA, 2 years ago August 29, 2019
Hotel Pricing Strategy
Tips

3 Simple Ways To Find The Right Hotel Pricing Strategy

Finding the right Hotel pricing strategy can be hard if you are new in the hospitality business. Moreover, for someone who is without any training in revenue management, failing to implement these tactics can be the difference between struggling from Read more…

By Alex, 2 years ago September 4, 2018
Tips

10 Best Tips for Positive Hotel Reviews [Infographic]

Have you ever been wondering how can hotel reviews reflect on a business? Nowadays of technology and easy access to the Internet, as well as greater competition in the market, it is essential to have positive hotel reviews and be Read more…

By EmmA, 3 years ago June 10, 2018
how to respond to negative hotel reviews
Hospitality

How To Respond to Negative Hotel Reviews [Examples]

How To Respond to Negative Hotel Reviews is one of the harder things in the hotel business. Your goal is to please all the guests so they can be always satisfied in  during their stay. It is always a pleasure Read more…

By EmmA, 3 years ago May 26, 2018
Emma & Hotel Reader

hotel reader emma

Hello, my name is Emma. I’m a former Hotel manager with a background in Tourism, Hospitality, and Management.

I have worked in, managed or consulted hotels, hostels, motels, apartments, and restaurants, across Europe and Australia.

This blog has one Purpose. To help you get more reservations, rankings and revenue no matter what property you manage.

Recent Posts
  • How to Welcome Guests If You Are Vacation Homeowner
  • Information about Hotel Door Locks and List of Manufacturers
  • How to Welcome Hotel Guests
  • The Must Have List of Online Travel Agencies in 2019
  • These 10 Techniques Will Increase Your Direct Hotel Reservations
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