In the last article, I was writing about how to welcome guests in a hotel, so I think it is reasonable to have the same for those who rent their vacation homes. There are some differences in welcoming guests in hotels and vacation homes or apartments, but the major thing Read more…
Hotel door locks play important part for the security of your guests, but also for your property. It can be easily compromised if you haven’t taken the necessary steps to protect your guests. Your guests want to feel safe. Bust most importantly… They need to be safe. First lets take a Read more…
Firsts impression matters, and in this post i will cover how to welcome hotel guests properly. When you’re welcoming hotel guests, make sure that you are doing it in the right way. Let it be real, do not make false smiles, the guest can see it. In the hospitality industry, Read more…
How To Respond to Negative Hotel Reviews is one of the harder things in the hotel business. Your goal is to please all the guests so they can be always satisfied in during their stay. It is always a pleasure when we read nice words about our hotel, staff, service, Read more…