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Hospitality

Hospitality

How to Welcome Guests If You Are Vacation Homeowner

In my last article, I wrote about how to welcome guests in a hotel, so I believe it’s also important to discuss how to welcome guests who rent vacation homes. Although there are some differences in welcoming guests in hotels versus vacation homes or apartments, the most crucial element is Read more…

By Emma Atanasoska, 3 yearsFebruary 4, 2020 ago
Guest security

Best Hotel Door Locks

Hotel door locks are crucial to ensuring the safety and security of both your guests and your property. If you have not taken the necessary precautions to protect your guests, your hotel’s security can be easily compromised. It is important to prioritize your guests’ safety, as they rely on your Read more…

By Emma Atanasoska, 3 yearsOctober 12, 2019 ago
Hospitality

How to Welcome Hotel Guests

First impressions matter, and in this post, I will cover how to properly welcome hotel guests. When welcoming hotel guests, it is important to do so in a genuine and sincere manner. Avoid fake smiles, as guests can easily see through them. In the hospitality industry, the welcome is an Read more…

By Emma Atanasoska, 4 yearsAugust 29, 2019 ago
how to respond to negative hotel reviews
Hospitality

How To Respond to Negative Hotel Reviews [Examples]

Responding to negative hotel reviews is one of the more challenging aspects of the hotel business. Your goal is to please all guests so that they are satisfied during their stay. It’s always a pleasure to read positive feedback about our hotel, staff, and service, but we often come across Read more…

By Emma Atanasoska, 5 yearsMay 26, 2018 ago
Emma & Hotel Reader

hotel reader emma

Hello, my name is Emma. I’m a former Hotel manager with a background in Tourism, Hospitality, and Management.

I have worked in, managed or consulted hotels, hostels, motels, apartments, and restaurants, across Europe and Australia.

This blog has one Purpose. To help you get more reservations, rankings and revenue no matter what property you manage.

Recent Posts
  • Ideas How to Encourage Your Guests to Leave a Review
  • 16 Best Toiletry Bags for Hotel Travelers
  • List of Online Travel Agencies where you an add your Property in 2022
  • Essential Hotel Supplies
  • How to Welcome Guests If You Are Vacation Homeowner
Recent Comments
  • Melanie Sky on Best Hotel Door Locks
  • Malcolm Rimmer on 10 Best Tips for Positive Hotel Reviews [Infographic]
  • Marty on How To Respond to Negative Hotel Reviews [Examples]
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  • Shaun on 10 Best Tips for Positive Hotel Reviews [Infographic]
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